Privacy Policy

Effective Date: January 13, 2026

At Violet Suites PDX, we value your trust. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data when you visit violetsuitespdx.com or stay with us.

1. Information We Collect

We collect information in three main ways: information you give us, information collected automatically, and information from trusted third parties.

Information You Provide

When you visit our website, contact us, or book a stay, we may collect:

• Name
• Email address
• Phone number
• Reservation details (dates, number of guests, special requests)
• Messages you send us by email, form submission, or text

Payment Information

‍Payments are processed securely by third-party payment providers. We do not store full credit card numbers on our servers; payment data is tokenized and processed securely by our secure payment provider.

Information Collected Automatically

‍When you use our website, we may automatically collect:

• IP address
• Device type and browser
• Pages visited and actions taken on our site
• Approximate location (city/state level)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process reservations and payments
• Send booking confirmations, check-in details, and access instructions
• Communicate with you about your stay
• Respond to questions or support requests
• Improve our website, services, and guest experience
• Send marketing emails or texts (you can opt out at any time)
• Comply with legal obligations and protect against fraud

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Make the site function properly
• Understand how visitors use our site
• Improve performance and user experience

You can manage or disable cookies through your browser settings. Some site features may not work properly if cookies are disabled. We honor browser-based privacy signals such as Global Privacy Control (GPC) where required by law.

4. How We Share Information

We do not sell your personal information.

We may share your information with:

• Service providers who help operate our business (payment processors, booking systems, email or SMS providers, analytics tools).
• Legal authorities if required by law or to protect our rights, guests, or property.

SMS Consent & Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How Long We Keep Your Information

We keep personal information only as long as needed to:

• Provide our services
• Meet legal, accounting, or tax requirements
• Resolve disputes and enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Receive a copy of your data (data portability)
• Opt out of targeted advertising or marketing communications
• Limit the use of sensitive personal information

California & Oregon Residents

‍Residents of California and Oregon have additional rights under state privacy laws, including the right not to be discriminated against for exercising privacy rights.

• To exercise your rights, contact us using the details below.
• We may need to verify your identity before completing your request.
• If you are an Oregon resident and disagree with our response, you may request an appeal.

7. Marketing Communications

If you receive promotional emails or texts from us, you can opt out at any time:

• Click the unsubscribe link in emails
• Reply STOP to text messages
• Contact us directly

You will still receive essential messages related to your reservation (e.g., door codes and check-in times).

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Websites

Our website may link to third-party sites (such as local attractions or partners). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No system is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will post a notice on our website and update the effective date above.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

VioletSuitesPDX Address: 905 SE 14th Ave, Portland, OR 97214

‍Email: info@violetsuitespdx.com

‍Phone: 503-662-8255